Frequently Asked Questions

How We Work

Do you stock tile?

Will you come install my tile?

Will you accept returns of my extra tile?

What's the standard lead time for my tile order?

Will you help me calculate quantities?

Do I need a design appointment to come look through the showroom?

We’re looking to replace tile we purchased from Seattle Tile Company years ago. Can you find the same product?

Do you sell counter tops?

Do you sell cement tiles?

Tile, Grout, and Care Questions

What type of grout should I use?

What types of sealers are available?

Can I install tile over old tile?

How do I care for natural stone?

How do I replace/clean/change the color of the grout in my existing installation?

What's the difference between ceramic and porcelain tile?